The use of artificial intelligence (AI) is becoming increasingly popular in the workplace, and a new study suggests that it can help to increase productivity. The research, conducted by the AI-focused firm Cognizant, found that companies who adopted AI technology saw an average improvement in productivity of up to 40%.
Cognizant surveyed over 1,000 executives from various industries across North America and Europe about their experiences with using AI. They found that those who had implemented AI into their operations reported higher levels of efficiency than those who hadn’t. In particular, they noted increases in customer service quality and cost savings due to automation.
The survey also revealed some interesting insights into how different types of businesses are utilizing AI technologies. For example, retail organizations were more likely to be using chatbots for customer service purposes while manufacturing firms tended to focus on automating production processes. Additionally, many respondents said they were leveraging machine learning algorithms for predictive analytics or natural language processing applications such as sentiment analysis or text classification tasks.
Overall, the results suggest that there is significant potential for businesses to benefit from incorporating AI into their operations if done correctly. However, it’s important for companies to understand what type of technology will best suit their needs before investing heavily in any one solution as not all solutions are created equal when it comes to increasing productivity levels within an organization. Furthermore, it’s essential that organizations ensure they have adequate resources available both internally and externally so they can properly implement and manage any new technologies successfully over time if desired outcomes are going to be achieved long term.
This research provides valuable insight into how businesses can leverage emerging technologies like artificial intelligence effectively in order maximize operational performance gains moving forward – something which should prove beneficial for many organizations looking towards digital transformation initiatives this year and beyond!
|Yes, AI Increases Productivity: Study Suggests|Technology|Forbes