Samsung has recently announced that it will be banning the use of generative AI tools such as ChatGPT, following an internal data leak in April. This decision was made to ensure the safety and security of its customers’ information.
The company had been using these tools for various tasks, including customer service automation and natural language processing (NLP). However, after the data breach occurred, Samsung decided to take a more cautious approach when it comes to using AI-powered technologies.
In order to protect its customers from any further potential risks associated with using generative AI tools like ChatGPT, Samsung has implemented several new measures. First and foremost, all employees have been instructed not to use any third-party applications or services that are powered by artificial intelligence technology without first obtaining approval from their supervisor or manager. Additionally, all existing contracts with vendors who provide AI-based solutions must be reviewed on a regular basis in order to ensure compliance with Samsung’s policies regarding data protection and privacy.
Furthermore, Samsung is also taking steps towards improving its own internal processes related to handling customer data securely. The company is now requiring all departments within the organization that handle customer information – such as sales teams –to undergo additional training on how best to protect this sensitive information from unauthorized access or misuse. In addition, they are also introducing stricter guidelines for employee access control over confidential documents stored on corporate networks or cloud storage systems used by the company internally.
Finally, Samsung is making sure that all of its products are compliant with industry standards when it comes to protecting user data against malicious attacks or other forms of cybercrime activity targeting their devices and services. To do so they have implemented advanced encryption techniques across their entire product line up which should help prevent any unauthorized access attempts into users’ personal accounts or private files stored on their devices/services connected through them .
Overall these changes demonstrate just how seriously Samsung takes user privacy and security concerns; something which many companies often overlook in today’s digital world where our personal information can easily become vulnerable if proper precautions aren’t taken beforehand .
|Samsung bans use of generative AI tools like ChatGPT after April internal data leak|Technology|TechCrunch
