Snapchat has seen a surge in 1-star reviews from users who are not happy with the new ‘My AI’ feature. The feature, which was released earlier this month, is designed to help users customize their Snapchat experience by using artificial intelligence (AI) to suggest content and features that they may like. However, many users have found it intrusive and annoying, leading them to call for its removal.
The backlash against My AI began shortly after its release when some users noticed that it had started recommending content without their permission or input. This led to an influx of negative reviews on both the App Store and Google Play Store as people expressed their frustration at what they saw as an invasion of privacy.
In response to the criticism, Snapchat quickly issued a statement apologizing for any inconvenience caused by My AI and promising that changes would be made in order to address user concerns. They also said that they were working hard on improving the feature so that it could better meet user needs while still respecting their privacy preferences.
Despite these efforts, however, there has been no letup in the number of 1-star reviews being posted about My AI since then – suggesting that many people remain unconvinced by Snapchat’s promises of improvement. As such, it seems likely that unless something drastic happens soon then this issue will continue to plague Snapchat for some time yet – potentially damaging its reputation among those who rely on app store ratings when deciding whether or not to download an app.
It remains unclear exactly how long this situation will last but one thing is certain: if Snapchat wants to keep its customers happy then it needs to take action now before things get any worse! Only time will tell if they can turn things around but until then we can only hope for the best…
|Snapchat sees spike in 1-star reviews as users pan the ‘My AI’ feature calling for its removal|Technology|TechCrunch